Privacy Policy – How 77ggg Protects Your Data

1Information We Collect

When you register for and use a 77ggg account, we collect personal information to operate your account, verify your identity, and process your transactions. The types of information we collect include:

We may also collect information from third-party identity verification providers when processing your KYC documents. This is standard practice for online gaming platforms and helps us confirm that your account details are accurate and that you meet the eligibility requirements.

2How We Use Your Data

77ggg uses your personal information for the following purposes:

• Account management — To create, maintain, and secure your player account, including OTP-based login verification.
• Identity verification — To confirm your age and identity during registration and whenever a withdrawal or account change requires additional verification.
• Transaction processing — To process your PHP deposits and withdrawals via local payment channels including bank transfers and e-wallets.
• Platform security — To detect and investigate suspicious activity, fraud, duplicate accounts, or any misuse of the platform.
• Customer support — To respond to your queries, complaints, and account-related requests in a timely and accurate manner.
• Responsible gaming — To monitor usage patterns and apply any self-exclusion, deposit limits, or session controls that you have set on your account.
• Platform improvements — To understand how the platform is used and improve our features, content, and overall player experience.
• Communications — To send you account-related notifications, security alerts, and, where you have opted in, updates about promotions or platform features.

We do not use your personal data for automated decision-making that significantly affects your rights without human review. If a decision about your account is flagged by our systems, it is reviewed by our team before action is taken.

3Sharing Your Information

77ggg does not sell or rent your personal information to any third party. We may share your data only in the following circumstances:

• Service providers — We work with trusted third-party providers for identity verification, payment processing, and platform infrastructure. These providers are contractually required to handle your data securely and only for the purpose we engaged them for.
• Legal obligations — Where required by applicable Philippine law or by a valid legal order, we may disclose your information to the relevant authorities.
• Fraud prevention and security — We may share data with fraud detection services or law enforcement agencies where there is reason to suspect financial crime, account abuse, or threats to platform integrity.
• Business transfers — In the event of a merger, acquisition, or restructuring of the business, your data may be transferred as part of that process. You will be notified if this occurs.

Any third party that receives your data is required to maintain appropriate data protection standards. We do not share your gaming history, financial data, or personal details with advertisers or marketing networks.

4How We Keep Your Data Safe

We take data security seriously and have put measures in place to protect your personal information from unauthorised access, loss, or misuse. These measures include:

• SSL encryption on all connections between your device and the 77ggg platform, covering logins, transactions, and account management.
• OTP-based verification for login and sensitive account actions, adding an extra layer of protection beyond your password.
• Access controls that limit which internal staff can view personal data, based on their role and need.
• Regular security reviews of our platform infrastructure to identify and address vulnerabilities.
• Secure storage of financial and identity documents submitted during KYC verification.

While we take every reasonable precaution, no online platform can guarantee absolute security. You are also responsible for keeping your login credentials safe. If you suspect that your account has been accessed without your permission, contact our support team immediately and change your password.

5Cookies and Tracking

77ggg uses cookies and similar tracking technologies to keep the platform running smoothly and to understand how it is being used. Cookies are small text files stored on your device when you visit the platform.

We use the following types of cookies:

• Essential cookies — These are required for the platform to function. They keep your session active, remember your login state, and ensure security features work correctly. You cannot opt out of essential cookies without affecting platform functionality.
• Preference cookies — These remember your settings and choices, such as your preferred language or display options, so you do not have to reset them every time.
• Analytics cookies — These help us understand which parts of the platform are used most, how players navigate between pages, and where improvements can be made. This data is aggregated and does not identify individual players.

You can manage or disable non-essential cookies through your browser settings. Note that disabling certain cookies may affect how parts of the platform behave. We do not use cookies to track your activity outside of the 77ggg platform.

6Data Retention

We retain your personal data for as long as your account is active and for a period after account closure as required by applicable legal and operational obligations. Specifically:

• Account and identity information is retained for the duration of your account and for a period thereafter as required under applicable Philippine laws.
• Transaction records are retained for a minimum period as required for financial compliance and dispute resolution.
• Support communications are kept for a reasonable period to allow us to refer back to them if related issues arise.
• Data collected for responsible gaming purposes, including self-exclusion records, may be retained to prevent re-registration during an exclusion period.

Once the applicable retention period has passed, your data is securely deleted or anonymised. If you request account closure, we will begin the deletion process for data that is no longer required to be retained.

7Your Rights

As a player registered with 77ggg, you have the following rights regarding your personal data:

• Right of access — You may request a copy of the personal data we hold about you.
• Right to correction — If any of your personal data is inaccurate or outdated, you can request that it be corrected. Some updates can be made directly through your account settings.
• Right to deletion — You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to retention obligations.
• Right to object — You may object to the use of your data for direct marketing communications at any time. To opt out of promotional emails or in-platform messages, update your notification settings or contact support.
• Right to data portability — Where technically feasible, you may request a copy of your data in a structured, machine-readable format.

To exercise any of these rights, contact our support team at [email protected]. We will respond to your request within a reasonable timeframe. Some requests may require identity verification before we can process them.

8Children and Minors

77ggg is strictly for players aged 21 and above. We do not knowingly collect personal data from anyone under the age of 21. Our registration process includes age verification steps to enforce this requirement.

If we become aware that personal data has been submitted by a person under 21, we will take immediate steps to close the associated account and delete the data. If you believe that a minor has created an account on 77ggg, please notify us at [email protected] so we can investigate and act accordingly.

9Updates to This Policy

77ggg may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform features. When we make changes, the revised policy will be published on this page with an updated effective date.

For significant changes that affect how your data is used, we will notify you via your registered email address or through an in-platform notification. Your continued use of 77ggg after a policy update is published constitutes your acceptance of the updated terms.